Privacy Policy

Privacy Policy

Welcome to LDNIO Pakistan. Your privacy and digital security are critically important to us. This policy outlines exactly how we collect, use, and protect your personal information when you shop or interact with our store.

1. The Information We Collect

To provide you with a seamless and secure shopping experience, we collect two main types of information:

• Personal Data: When you create an account, contact support, or place an order, we collect essential details such as your first and last name, email address, phone number, and complete shipping address.

• Usage Data: When you browse our site, our systems automatically log basic technical metrics. This includes your IP address, browser type, the specific pages you visit, how long you stay, and the device you are using.

2. Cookies & Tracking Technologies

We use standard digital cookies and tracking tags to make our website function smoothly and load faster.

• Essential Cookies: Strictly necessary for the website to operate (like keeping items in your cart).

• Acceptance Cookies: Remembers if you have acknowledged our cookie policy so you are not repeatedly prompted.

• Functionality Cookies: Saves your site preferences for a better experience during future visits.

3. How We Use Your Data

We do not sell your personal information. We use it strictly to operate our business efficiently:

• To process, verify, and deliver your orders.

• To manage your customer account and provide technical support.

• To communicate important updates regarding your purchases or account.

• To analyze site traffic and improve our store’s UI/UX and product offerings.

4. Data Retention & Your Rights

We keep your information securely stored only for as long as it is necessary to fulfill the purposes outlined in this policy, or as required by law. You maintain the right to request the complete deletion of your personal data at any time. You can manage this through your account settings or by contacting our support team directly.

5. Sharing & Disclosure

Your information is kept strictly confidential, with a few necessary operational exceptions:

• Service Providers: We securely share specific data with trusted third-party partners (such as our courier delivery networks) strictly to fulfill your order.

• Legal Compliance: We may disclose information if required by law enforcement, to protect our legal property rights, or to investigate fraudulent activity.

• Business Transfers: If LDNIO Pakistan is ever involved in a merger, acquisition, or sale, your data may be transferred. You will be notified before any such transfer occurs.

6. Data Security

We utilize commercially acceptable, enterprise-standard security measures to protect your personal information from unauthorized access. However, please be aware that no method of online transmission or electronic storage is mathematically 100% secure.

7. Children’s Privacy

Our store is built for a general audience and is not directed at children under the age of 13. We do not knowingly collect personal data from minors. If we discover that a child has provided us with personal information, we will immediately purge it from our servers.

8. External Links

Our website may occasionally contain links to third-party sites. We are not responsible for the privacy practices, tracking methods, or content of those external websites.

9. Policy Updates & Contact

We may update this policy periodically to reflect upgrades in our technology or legal practices. The latest, active version will always be posted on this page.

If you have any questions or concerns about how we handle your digital privacy, please reach out to our team at: CONTACT US